Privacy Policy...

Red Badge I.T. Services Limited, trading as www.onlinemedals.co.uk ('We') are committed to protecting and respecting your privacy.

This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the Data Protection Act 1998 (the Act) and the EU General Data Protection Regulation (GDPR) 2018, the data controller is Red Badge I.T. Services Limited, trading as www.onlinemedals.co.uk, the website data protection officer is Philip Haigh.

This policy only applies to our site. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of the website and you should check their policy before continuing to access the site.

You are anonymous when you visit and search our website, and we do not collect any personal information from you at this stage.

Information we may collect from you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.onlinemedals.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data and the resources that you access.

PLEASE NOTE: If you have previously registered to use this website and created an account, and subsequently do not visit this website for a period of 6 months your account will be deleted. The only data held by us in regards to individual 'active' accounts that we maintain, consists on your 'Name', (as provided by you upon registering and creating an account), your 'Location', 'E-mail Address', 'Telephone Number' and the preference that you indicated in regards to 'Payment'. THIS WEBSITE DOES NOT COLLECT, HOLD, OR MAINTAIN ANY OF YOUR FINANCIAL DETAILS.

Equally, we do not record or store any sensitive, personal information concerning your race, ethnicity, religion, politics, sexuality, or beliefs. Additionally, if you are aged 16 or under, you must first obtain your parent’s or guardian’s permission before you provide us with any information.

Once an account is deleted, either by the 'seller' or by Red Badge I.T. Services Limited, trading as www.onlinemedals.co.uk, it is permantly deleted and cannot be retrived.

We also maintain details of items that 'seller's' are activly selling, once a 'sales listing' is deleted by the 'seller', any data that was contained within that 'sales listing' is permantly deleted and cannot be retrived.

WE DO NOT MAINTAIN an email 'mailing list' of any description. We do maintain a list of 'medal wants', but only contact you when a medal or medal group that matches your 'wants' becomes available. Each time we contact you regarding a 'medal wants' we will seek your approval to contact you in the future regarding your 'wants list'.

We never sell your personal information, or share it with any third party for their own marketing purposes, and we will only use your personal information for the purposes for which it was obtained.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Where we store your personal data

The data that we collect from you will not be transferred to, and stored at, a destination outside the European Economic Area ('EEA'). It will not be processed by staff operating outside the EEA.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes - this refers to 'Medal wants only'.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

Disclosure of your information

We may share some relevant personal information with our trusted third party service provider who assist us in operating our website, conducting our business, processing payments and delivering your order, so long as these parties agree to keep this information confidential and secure.

Otherwise we will only share your personal information when legally required to do so, and we will comply with requests where such a disclosure is required by law.

Your rights

You have the right to ask us not to process your personal data to our trusted third party. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by e-mail at philip.haigh@onlinemedals.co.uk. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will not be subject to a fee but may take up to 28 days to complete.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed on e-mail at philip.haigh@onlinemedals.co.uk.

Your consent

By continuing to use our website you consent to our Privact Policy.